MindUp
HR & Employment

Get to know MindUp.

Psychology and counselling support for your clinic team, through an Employee Assistance Program.

What they do

MindUp is a psychology and counselling practice based in Melbourne that provides Employee Assistance Programs (EAPs) for workplaces. Through an EAP, your clinic staff get access to confidential, short-term counselling and psychological support for personal and work-related challenges — without you as the employer being involved in the details.

Their team of experienced psychologists and counsellors offer individual therapy, telehealth sessions, and specialised services including anxiety and phobia treatment. For clinic owners, an EAP through MindUp means your team has somewhere to turn when things get hard — which improves staff wellbeing, reduces burnout, and supports retention.

Why Clinic Mastery trusts them

Burnout in allied health is real. Clinic staff deal with emotionally demanding work every day, and most small clinics don’t have the budget or scale for formal wellbeing programs. An EAP through MindUp gives your team access to professional psychological support at a fraction of the cost of a traditional HR benefit — and sends a clear signal that their wellbeing matters. We recommend them because looking after your team is how you look after your clinic.

Best for

Allied health clinic owners who want to provide meaningful wellbeing support to their team without the overhead of a large-scale EAP program — especially clinics experiencing staff burnout, high turnover, or growing teams who need more structured support.

Common questions

What is an EAP and how does it work for a small clinic?

An Employee Assistance Program (EAP) gives your staff access to a set number of confidential counselling sessions with a qualified psychologist or counsellor. As the employer, you pay a flat fee or per-session rate and your team members can access support independently — you don’t see what they discuss or who uses it. Even a small clinic with 3–5 staff can benefit from having an EAP in place.

Is the counselling kept confidential from me as the employer?

Yes, entirely. The counselling relationship is between the staff member and the MindUp clinician. You won’t receive any information about who accesses support or what is discussed. This confidentiality is what makes EAPs genuinely useful — staff are far more likely to seek help when they know it’s private.

Can MindUp also support clinic owners directly?

Yes. MindUp offers individual therapy and telehealth sessions for anyone, not just through workplace programs. Clinic owners facing stress, burnout, or personal challenges can access support directly — the same quality of care is available to you as to your team.


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